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Neverfail Heartbeat

Powers Neverfail’s wide range of affordable “cluster-class” application availability and disaster recovery solutions for the Microsoft technology platform

Now that the costs of computing power and network solutions have become affordable for most small and medium-sized business, companies have become highly dependent upon them for their productivity and profitability. Today, no business can afford downtime. But until Neverfail, most companies couldn’t afford the high availability solutions designed to keep their systems up and running.

The heart of Neverfail: Neverfail Heartbeat
Neverfail Heartbeat is the core technology that powers all of Neverfail’s application availability and disaster recovery solutions for the Microsoft technology platform. Neverfail Heartbeat’s “cluster-class” solution replicates data from an active server to a passive server in either a LAN or WAN environment to protect Microsoft applications against a wide range of potential failures.

In severe cases, should the active server fail, the passive server can assume the full identity of the active server and take over all processing. Neverfail Heartbeat’s switch-over feature is an automatic, seamless process to ensure continuous application availability and is completely invisible to the end user.

High availability over a LAN or WAN environment
Neverfail Heartbeat can be configured to protect your email in either a LAN or WAN environment. Where bandwidth or network utilization is an issue or needs to be reduced, the Neverfail Low Bandwidth Module (LBM) is available to optimize and reduce the amount of data that is transmitted between the two servers. Neverfail Heartbeat provides instant feedback on the state of your server pair, and allows you to perform many administrative tasks.

Neverfail Heartbeat— a first in high availability solutions
Back-up and replication offerings focus only on recovering hardware and data failures from a primary server. Most clustering solutions only address certain type of failures. Neverfail Heartbeat is the first “cluster-class” high availability solution to focus on the entire application environment, including data, the operating system, the server, the network and each and every application to ensure no single point of failure.

In addition to offering highly available, “out of the box” application protection solutions for Microsoft® Exchange, SQL and File Server, Neverfail protects auxiliary applications such as anti-virus, back-up, fax, and archiving via our Application Module eXtension - AM(X) - technology. Neverfail supplies an application program interface to quickly and easily generate these extensions. Neverfail’s existing library of AM(X)s is extensive, fully maintained and supported to assist you in avoiding the added costs of “one off” development practices on your critical server.

Key Features
Data protection
  • Neverfail uses Asynchronous replication between servers and only replicates data changes to increase efficiency.
  • Protects data with minimal impact to live production performance.
Seamless switch- over, fail-over and switch-back
  • Compared to “one way street” replication solutions, Heartbeat’s architecture allows movement of workload seamlessly back and forth between systems.
  • Provides higher availability with minimal disruption to users during and after a switch- or fail-over. Saves time associated with recovering from an outage.
Integrated LAN/WAN support
  • Neverfail delivers a single integrated product designed to support both LAN and WAN environments.
  • Saves time and resources by eliminating the need to learn and manage multiple products and “add-ons” associated with a LAN- or WAN-specific component.
“Shared Nothing” architecture
  • Does not require the primary and secondary servers to share any resources.
  • Saves money by not requiring the purchase of high priced storage configurations to protect the single point of failure created by traditional clustering solutions using shared disk.
Hardware agnostic
  • Applying an operating system patch or security update often requires rebooting the server. Neverfail enables you to apply maintenance updates without re-booting the active server.
  • Saves time and money by avoiding outages and downtime associated with maintenance of a production server.
Non-disruptive server upgrades
  • Neverfail Heartbeat’s unique architecture allows you to switch to a completely new production server with no changes or modifications to the operational environment.
  • Saves time and reduces the risks associated with upgrading server hardware.
Network connectivity monitoring
  • Monitors the active server’s public network availability. Automatically initiates a fail-over if the server cannot access the public network.
  • Improves availability by monitoring production server network connectivity.

Reliability is the first step to achieving high availability
The successful implementation and ongoing performance of any cluster-class high availability solution is predicated upon a reliable technology platform. Neverfail’s Server Check Optimization Performance Evaluation (SCOPE) is the only automated software solution to deliver a comprehensive health “check-up” of your server environment. SCOPE identifies existing configuration and performance issues in your environment prior to installation of a high availability solution and it provides “snapshots” of your environment to ensure on-going reliability.

Neverfail Heartbeat Summary
Your business is dependent upon every aspect of your IT solution — from the network, all the way down to every application you’re running. Failures in any one component can lead to downtime, lost productivity and profitability. Why settle for a partial solution when Neverfail Heartbeat can deliver comprehensive, proactive failure protection for all elements of your server environment? With Heartbeat at the core of every easy to install and easy to afford high availability Neverfail solution, you can count on maximum uptime.

System Requirements:


Primary server requirements

  • Microsoft Windows 2000 or 2003 compatible server with 2GB of free system hard disk space. This should not be spread over several drives.
  • A minimum of 1GB RAM is recommended. Exact requirements depend on application load.
  • Microsoft Windows 2000 Server or Advanced Server latest SP version, or Microsoft Windows 2003.

Secondary server requirements

  • Windows 2000 or 2003 compatible server with disk space and memory to match the Primary Server. Microsoft Windows 2000 or 2003 operating system with the same Service Pack applied as the Primary Server.

Network requirements

  • 2 Network cards per machine (1 Public & 1 Channel) or 3 Network cards per machine (1 Public & 2 Channel).

Licensing

  • Neverfail Heartbeat is licensed based on the Server in a pair with the greatest number of CPU’s.

For more information, please contact our sales department on 0870 242 2528