Corporate - Service
A2Z understand that if your business IT fails it costs you money. We also
understand that there are a few key factors which affect your system's
reliability:
-
Correct installation and configuration
-
Preventative maintenance
-
Comprehensive service contract
A2Z Core IT Solutions are committed to providing the above professional
services.
Service contracts consist of:
-
Telephone and email support 9am - 4.30pm, Monday through to Friday.
-
Guaranteed 8 hour response time.
-
Guaranteed 48 hour on-site support.
Benefits of A2Z Service.
Dedicated account manager - Our highly trained account managers can deal with
enquiries from printer cables through to network migrations allowing for a
single point of contact for your requirements.
Additions
-
Additional cover for 8am - 7pm.
-
Guaranteed 8 hour on-site technical assistance.
-
Secure, remote administration 9am - 5.30pm, Monday through to Friday.